Indiegogo Knowledge Base
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Payments and refunds

Articles about fees, taxes, payments, refunds, Stretch Pay and more

  • Processing refunds
  • Payouts in crowdfunding
  • Fees
  • Tax handling on Indiegogo
  • Payment Processing Providers (Effective October 16, 2025)
  • Stretch Pay - what is it and how to turn it on in a project
  • Exporting payment details
  • Enhanced reconciliation reports
  • Backup payment method

Categories

  • Introduction to Indiegogo
  • Project setup
  • Onboarding process
  • Managing rewards and add-ons
  • Managing pledges
  • Managing backers
  • Communicating with backers
  • Marketing and analytics
  • Payments and refunds
  • Setting up a pledge manager and late pledge
  • After launch of a pledge manager
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