FAQ for backers
FAQ for creators
For Developers

Payments and refunds

Articles about fees, taxes, payments, refunds, Stretch Pay and more

Payouts in crowdfunding
Processing refunds
Fees
Tax handling on Indiegogo
Stretch Pay - what is it and how to turn it on in a project
Payment Processing Providers (Effective October 16, 2025)
Exporting payment details
Backup payment method
Enhanced reconciliation reports

Categories

Introduction to Indiegogo
Project setup
Onboarding process
Managing rewards and add-ons
Managing pledges
Managing backers
Communicating with backers
Marketing and analytics
Payments and refunds
Setting up a pledge manager and late pledge
After launch of a pledge manager

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