Business account details

NOTE: Details regarding onboarding can be found in the "Onboarding process" section.

The following does not apply to campaigns launched before the October 16, 2025 migration. Those will transfer automatically to the new platform, with no need to repeat KYC, and will continue operating as usual. Since these campaigns will remain on Stripe as their payment processor, they will not need to repeat KYC.

This process will apply to ALL new campaigns launching after the migration.

In order to run your campaign and have the funds you collect transferred to your account, you need to add your business account details. Depending on your account type - individual, business, or sole proprietorship - you will have to provide different data.

We need to verify the data you provide, such as personal data, bank account information, and company details in official registers, to comply with financial regulations. All data will be verified by Indiegogo and sent to Adyen (the payment processor) to enable the collection and withdrawal of funds.

You need to fill in all the information to submit it for verification.

Every creator who submits documents for onboarding undergoes a KYC (Know Your Customer) process, which involves verifying bank details, company information (if applicable), and shareholder/personal data.

Once you have uploaded all the required information, do not forget to click the "Submit for review" button in the main view of your "Business account details."